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Old 03-12-19, 12:16 PM  
Honeydew
 
Join Date: Jul 2002
Has anyone signed up for the Model Fit free trial?

After I entered my cc info, the page just keeps loading so I have no access to any workouts. I contacted Model Fit on facebook but who knows how long it will take to get a reply.

Do you think it might be something on my end?
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Old 03-12-19, 12:30 PM  
Honeydew
 
Join Date: Jul 2002
if the page is still loading, did my cc go through?
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Old 03-12-19, 03:30 PM  
horsemom2
 
Join Date: Jan 2002
Location: NJ
if the cc went through, you should have received an email confirmation.

The vhx platform is easy to access and the free trials are easy to cancel online.

I would clear the data from your browser and try again if no email confirmation


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Old 03-13-19, 06:20 AM  
hotncmom
 
Join Date: Jan 2009
I signed up and didn't have any problems. I would just close the site and try to login with the credentials you used when you signed up. If your email isn't recognized, then it didn't go through.
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Old 03-13-19, 12:59 PM  
Honeydew
 
Join Date: Jul 2002
thanks, I did get an email but there was nothing about making an account??
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Old 03-13-19, 02:51 PM  
horsemom2
 
Join Date: Jan 2002
Location: NJ
Quote:
Originally Posted by Honeydew View Post
thanks, I did get an email but there was nothing about making an account??
in the email is a link: Start Watching Now
link will take you to
https://modelfitonline.vhx.tv/browse

In the upper right corner is where you sign in and log out
you should find your account settings there in the upper right corner when signed in

Under Settings-purchases, you can immediately cancel the free trial and still have access to it for the 30 days
also there is a HELP section in the upper right corner

I copied and pasted this from the HELP section:
"I PAID, BUT NEVER GOT AN EMAIL TO WATCH!
Sorry about that! Please try logging in with your email address to access modelFIT Streaming video content.

If you still are having trouble, contact us!"
click on the "contact us" to get more help at
https://modelfitonline.vhx.tv/contact/support
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Old 03-14-19, 09:02 AM  
Honeydew
 
Join Date: Jul 2002
thanks, I was finally able to make an account!
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Old 03-14-19, 09:08 AM  
Usia
VF Supporter
 
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Join Date: Feb 2008
Location: Chicago Area
Please post your impressions after your 30-day trial. Looks tempting.
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