Video Fitness Forum  

Go Back   Video Fitness Forum > Video Fitness Reader Forum > Vendor Comments/Reviews

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-04-17, 03:14 PM  
yogapam
VF Supporter
 
yogapam's Avatar
 
Join Date: Oct 2006
Location: West coast of Canada, eh. ;)
Kudos to Ellen Barrett!

Kind of a long story....

I ordered a DVD from Ellen's site to be sent to Jackie B, we are both going to the Midwest Essentrics retreat next week. Jackie kindly agreed to bring it to me as I live in Canada & shipping is so expensive. The website said it was in stock, but I received an email from customer service saying it wasn't. When I explained my situation, they said they would mail to my Canadian address at no charge. How nice is that!
__________________
*~*Pam*~*

Certified Level 4 Essentrics Instructor - March 2021

Hatha YTT - 2011

Your body keeps an accurate journal regardless of what you write down.....

"Take care of your body. It's the only place you have to live."
Jim Rohn

"It’s not what we do once in a while that shapes our lives, but what we do consistently.” - Tony Robbins

Check out my Instagram account, @fitness.ficti0n.inspirati0n
yogapam is offline   Reply With Quote
Old 10-05-17, 07:46 AM  
Pat58
VF Supporter
 
Pat58's Avatar
 
Join Date: May 2002
Location: Connecticut
Great customer service story Pam. Ellen does seem like the type of person who insist on great customer service.
Pat58 is offline   Reply With Quote
Old 10-06-17, 05:57 AM  
bzar
Exchange Moderator
 
bzar's Avatar
 
Join Date: Feb 2002
Location: PalmTreeVille
glad to hear about that!

i know you wanted to keep the story short, but why was there a discrepancy on the "in stock" status?
__________________
~jeannine


Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important.
[walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984


disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile.
bzar is offline   Reply With Quote
Old 10-06-17, 09:56 AM  
yogapam
VF Supporter
 
yogapam's Avatar
 
Join Date: Oct 2006
Location: West coast of Canada, eh. ;)
Quote:
Originally Posted by bzar View Post
glad to hear about that!

i know you wanted to keep the story short, but why was there a discrepancy on the "in stock" status?
No explanation about that, I assumed a website update was missed. There were other DVDs listed as "out of stock", but not the one I ordered.
__________________
*~*Pam*~*

Certified Level 4 Essentrics Instructor - March 2021

Hatha YTT - 2011

Your body keeps an accurate journal regardless of what you write down.....

"Take care of your body. It's the only place you have to live."
Jim Rohn

"It’s not what we do once in a while that shapes our lives, but what we do consistently.” - Tony Robbins

Check out my Instagram account, @fitness.ficti0n.inspirati0n
yogapam is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 11:11 AM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
© 2009 Video Fitness