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Old 04-11-12, 09:20 PM  
dvw
 
Join Date: Sep 2006
Quote:
Originally Posted by pugcrazy View Post
So can you get the deluxe upgrade special if you order online or do you have to call to get the deal?
yes, you can get the deluxe upgrade by ordering online. i just did
it includes three more workouts and a ropeless jump rope.
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Old 04-12-12, 09:19 AM  
fagiles
 
Join Date: Aug 2002
Location: Hampton Roads
I ordered the preordered the basic kit online yesterday and was prompted to purchase the deluxe and clicked not interested.

I then called Customer Service but the rep only mentioned getting extra workouts as the perk for preorder..nothing about the rope. Maybe if you order and pay the extra $45 for the Deluxe, the ropeless jump rope comes with it. I already have the Jump Snap rope.

I am looking forward to the receiving these workouts

Felecia
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Old 04-13-12, 12:41 AM  
editstein
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Join Date: Aug 2002
Location: Genova, IT
Just ordered online the upgrade but had to pay $45 for it ...
wasn't introductory price till today ? Might call the office tomorrow
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Old 04-13-12, 08:16 AM  
Sharaz
 
Join Date: Jul 2011
Location: South Florida
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Originally Posted by editstein View Post
Just ordered online the upgrade but had to pay $45 for it ...
wasn't introductory price till today ? Might call the office tomorrow
So bad Samantha. Pre-order last until the 11th and DVD's were shipped yesterday for the ones who pre-ordered. Hope you can work out something with their CS. The lady is very nice.
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Old 04-13-12, 02:35 PM  
zraipel
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Join Date: Sep 2011
Location: Raleigh, NC
Just an update... I realized my credit card had not yet been charged and the ship date was supposed to be yesterday. I called them and they said they received more pre-orders than they had planned on, so they won't begin shipping until early next week, which is also when they will charge the credit cards used to pay for the set.
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Old 04-13-12, 03:47 PM  
IrishOT
 
Join Date: Jun 2011
Location: Catskill Mountain area of NY
I really want this, but totally missed the pre-order. I was also thinking we had more time to pre-order.... I don't know if I should order or not, because I will want the upgrade, but not the $45 extra price tag This is right up my alley and I am a "systems/rotation Junkie"
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Old 04-13-12, 07:10 PM  
editstein
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I called and was told I will be charged beginning of next week and dvds will ship end of next week .... mmmm...
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Old 04-13-12, 08:45 PM  
zraipel
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I think they are supposed to charge when they ship, so I guess when you see the charge clear your account, then they are on their way! I had only called because I didn't see any charge to my bank account and I had been expecting them to ship yesterday, so I was afraid my order had been lost or skipped. Luckily, that isn't the case.
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Old 04-13-12, 09:29 PM  
Sharaz
 
Join Date: Jul 2011
Location: South Florida
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Originally Posted by zraipel View Post
I think they are supposed to charge when they ship, so I guess when you see the charge clear your account, then they are on their way! I had only called because I didn't see any charge to my bank account and I had been expecting them to ship yesterday, so I was afraid my order had been lost or skipped. Luckily, that isn't the case.
I also noted that was not charged. It's okay, all good. We got a great deal with the extra DVD's
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Old 04-13-12, 11:38 PM  
fagiles
 
Join Date: Aug 2002
Location: Hampton Roads
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Originally Posted by zraipel View Post
I called them and they said they received more pre-orders than they had planned on, so they won't begin shipping until early next week, which is also when they will charge the credit cards used to pay for the set.
It always amazes me when I read statements like this. Duh, they sent mass email notifications of the system and didn't expect so many pre-orders

Felecia
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