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Old 08-09-19, 10:40 AM  
Scorpio6
 
Join Date: Jul 2009
Location: St. Louis MO
Margaret richard it problems w/ orders

The saga continues. The IT service Cleeng has asked me to prove my purchases with dates, amounts, titles, after telling me I don't have an acct OR any streaming subscription. I never told anyone I had a streaming subscription. I always told them the issue was, I can't access any of my order details and my download orders were not showing up where I could access them.

I had to dig into PayPal receipt records, which took a lot of time, going all the way back to February 2018, in order to give them the purchase info they demanded. I also gave them again, the website and login info to verify I do have an account.

The DVDs I have purchased from Margaret total $315.39, the downloads I purchased and can't access total $125.00, the grand total of the business I've given her total $440.39, and I'm being treated like a criminal. This is why I stick with DVDs, anything digital, you have to go behind everybody and supervise their business for them when you're not on the payroll.
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bad customer service, margaret richard, poor customer service


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