can I ask a silly question about the totalfitness site?

[Zenara25]

I ordered T25 through Mary. When I got it, it was missing a piece of equipment. Sent an email to Mary and she said she'd contact Beachbody and get me a replacement. No problems or frustrations. Got my part within a week.

I've heard bad stories of those having to deal with Beachbody directly. So glad I didn't have to.

Great Customer Service from Mary