Who knew that it would be so difficult to close an account?
I went to use my account Friday and it indicated there was a problem and that my account was being restricted. I wanted to transfer some money in for an upcoming purchase and they wouldn't let me...what???? because of the restricted status. Anyway, seems that they required me to send in my SSN due to some change in the banking industry regulations. They already had my last four digits and I don't give that information over the phone or fax it. So I asked to close my account. They said they couldn't because my account had a restriction on it.
Sheesh!
Anyway, I feel for the poor girl who answered my phone but I told her it was my account and they had to close it. She put me on hold for some time (probably had to call everyone over to tell them about the loon she had on the phone) and finally came back and said she managed to close my account even with the restriction.
So I guess my days of buying workouts on-line are over. So sad. It was fun while it lasted though.