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Old 06-18-12, 11:45 AM  
hedygs
VF Supporter
 
Join Date: Nov 2001
Location: Michigan
Paypal....grrrrr....

Who knew that it would be so difficult to close an account?

I went to use my account Friday and it indicated there was a problem and that my account was being restricted. I wanted to transfer some money in for an upcoming purchase and they wouldn't let me...what???? because of the restricted status. Anyway, seems that they required me to send in my SSN due to some change in the banking industry regulations. They already had my last four digits and I don't give that information over the phone or fax it. So I asked to close my account. They said they couldn't because my account had a restriction on it. Sheesh!

Anyway, I feel for the poor girl who answered my phone but I told her it was my account and they had to close it. She put me on hold for some time (probably had to call everyone over to tell them about the loon she had on the phone) and finally came back and said she managed to close my account even with the restriction.

So I guess my days of buying workouts on-line are over. So sad. It was fun while it lasted though.
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Old 06-18-12, 11:49 AM  
CoolGirlinFl888
 
Join Date: Jul 2011
Well not really! LOL. You can use other methods besides Paypal. Come on, you gotta keep buying workout vids.
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Old 06-18-12, 11:58 AM  
koinonia
 
Join Date: Sep 2011
It's hard dealing with Paypal customer service over the phone. 4 out of 5 times they don't seem to know what they're talking about.
But fyi, there's a way to close your account online without having to talk to customer service. I did this once and then reopened another account.
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Old 06-18-12, 01:43 PM  
seww
 
Join Date: Jan 2009
Hedy, I had all sorts of trouble with Paypal years ago and closed my account.
Just use a prepaid MCard or Visa for purchases from now on.
Sue
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Old 06-18-12, 07:58 PM  
jahra
 
Join Date: Apr 2006
Or an Amazon gift card, so far books or dvds arrive in
record time...
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If your heart is open, it can never stay broken.~Jane Seymour
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