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Old 01-11-22, 06:49 PM  
bee
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Join Date: Jul 2008
Sadly, I received zero dvds. Just a ripped open padded envelope that was stamped "received without contents" by the USPS. We'll see how Coffeyfit deals with this.
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Old 01-11-22, 06:54 PM  
pharma_gal
 
Join Date: Aug 2005
Location: Philadelphia, PA
I still havenít received my DVDs.
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Old 01-11-22, 07:26 PM  
sherry7899
 
Join Date: Jun 2003
Quote:
Originally Posted by bee View Post
Sadly, I received zero dvds. Just a ripped open padded envelope that was stamped "received without contents" by the USPS. We'll see how Coffeyfit deals with this.

Oh, no! I am so sorry that happened! It is good that the envelope was stamped so you have proof it was empty.
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Old 01-11-22, 07:53 PM  
bee
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Oh, no! I am so sorry that happened! It is good that the envelope was stamped so you have proof it was empty.
And Kelly, or someone from her team, replied right away, apologizing and promising to send another set tomorrow. Given that they're probably up to their eyeballs with the double shipment problem, I am pretty impressed.
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Old 01-12-22, 02:13 PM  
Pam61
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Join Date: Dec 2001
Location: The Ocean State!
Quote:
Originally Posted by jetlitis View Post
Posted by Kelly Coffey-Meyer on Facebook on Saturday afternoon (1/8/22):

I just had two people say they received two of each of the new DVDs. Anyone else? Just in case, please see below and share with anyone who might not be in this group:

Attention! If you ordered the new DVDs but received 2 sets by mistake, hold tight. You weren’t charged for two, the shipping company misread the shipping sheet.

Once I talk to the shipping company I will report back here on what to do.

So sorry for any inconvenience!
I just received my double order of DVDs yesterday! Holding on to the extras to return them, when we hear more!
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Old 01-12-22, 03:38 PM  
manleym
 
Join Date: May 2018
Bee that stinks! Glad Kelly/team got back with you quickly and are getting the dvds sent ASAP. I received 3 copies of each dvd. Wish I could mail them directly to you but guess I should wait to see what Kelly says. I know she is just OVER this company. What a nightmare!
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Old 01-13-22, 07:51 PM  
jetlitis
 
Join Date: Nov 2001
Location: Bay Area California
New update from Kelly Coffey-Meyer posted this afternoon (1/13/22):

"Your Shipping Labels are being mailed to you this coming Monday. Please be sure to check your email including your spam or junk folders."

So, for those of you who received a duplicate set of KCM's new DVDs, please print out the shipping label and use it to return the duplicate DVDs.
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Old 01-14-22, 08:33 AM  
pharma_gal
 
Join Date: Aug 2005
Location: Philadelphia, PA
Did anyone receive any kind of shipping notice? I’m just wondering when my DVDs will come. I had planned to do them this week but I haven’t received them yet.
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Old 01-14-22, 03:12 PM  
bubbles76
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Join Date: Feb 2007
Location: New Jersey
Pharma, I received my dvds today. I never received a shipping notice. I also received two sets. Funny enough, the padded envelope was torn wide open, but the dvds didn't fall out. I'm hoping it was because it was torn in the mail truck. I have not opened the dvds yet, as I plan to do the workouts Monday. This was my first week working out after three weeks so I started easier with Gilad's Express workouts. I'm hoping to tackle Kelly next week, but we'll see
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Old 01-16-22, 01:18 PM  
CharM
 
Join Date: Oct 2004
Quote:
Originally Posted by jetlitis View Post
New update from Kelly Coffey-Meyer posted this afternoon (1/13/22):

"Your Shipping Labels are being mailed to you this coming Monday. Please be sure to check your email including your spam or junk folders."

So, for those of you who received a duplicate set of KCM's new DVDs, please print out the shipping label and use it to return the duplicate DVDs.
I don't have a printer. I sent an email asking that they physically mail a label to my address and they said they couldn't. I am NOT trying to be a pain in the butt, but I think whoever is responsible for this mess should find a way to get a label to people without printers. (which is what I replied in my email)

I'm going to use someone's who doesn't live locally when I go for a visit in the next week or two.
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30 minute splits, 30 minutes to fitness, dvd, kcm, kcm power splits, kelly coffey meyer, new exercise dvd's

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