02-12-18, 11:03 PM | |
Join Date: Mar 2013
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I emailed Lisa about five months into my annual subscription last year to ask about the renewal process since we don’t have account information on her site. They emailed me back that it auto-renews and let me know the date. I emailed her two days before the date this year and cancelled without a problem.
I have a reminder two weeks before my SBF account is set to renew in case I decide to cancel. CallaneticsTV and Leslie’s Your Daily Walk are the only streaming sites I know that uses PayPal which you can easily stop the auto-payments on the PayPal site. |
02-13-18, 04:06 AM | ||
Exchange Moderator
Join Date: Feb 2002
Location: PalmTreeVille
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if it were for some other product that requires a lot of effort to produce on their end, then i can understand. I had a similar experience with Adobe InDesign. if you ever sign up for their services, ask lots of questions before you sign up!!
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~jeannine Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important. [walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984 disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile. |
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02-13-18, 09:45 AM | |
Join Date: Dec 2008
Location: West of Chicago in the Illinois Corn Belt
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I paid for a year up front with My Yoga Works last year. This year they sent me an email 2 weeks prior that my card will be charged for auto renewal unless I cancelled. Then they sent me another reminder about 5 days before. I really appreciated this because had they not, I might not have remembered exactly when I signed up.
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02-13-18, 11:34 AM | ||
Join Date: Feb 2005
Location: Georgia
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I am glad you got some of your $$ back.
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Cheri |
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02-13-18, 11:56 AM | |
VF Supporter
Join Date: Oct 2006
Location: West coast of Canada, eh. ;)
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When I've canceled streaming on a website I take a screen shot as proof if there's any issue. Personally I think a lot of these sites are set up not to make it easy to cancel so it keeps their revenue coming in.
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*~*Pam*~* Certified Level 4 Essentrics Instructor - March 2021 Hatha YTT - 2011 Your body keeps an accurate journal regardless of what you write down..... "Take care of your body. It's the only place you have to live." Jim Rohn "It’s not what we do once in a while that shapes our lives, but what we do consistently.” - Tony Robbins Check out my Instagram account, @fitness.ficti0n.inspirati0n |
02-13-18, 12:01 PM | ||
Join Date: Nov 2001
Location: Maryland, USA
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Donna |
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Tags |
bad customer service, canceling pilates by lisa, pilates by lisa |
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