Another reason to love Mary at Totalfitnessdvds!

upperwside · 04-17-12, 02:37 PM

I just got an email from Mary about an order i placed last week. I orderd a few dvds and one was Fierce Force.. she said that Anni dropped the price.. and she refunded me the difference! I know i did not get it yet.. but still that is great customer service! I only order from her.. unless i cannot get it from her. I will even email her to see if she will be getting something i have seen someplace else and wait till/when/if she gets it.. and order it from her!

momof10 · 04-17-12, 02:40 PM

Mary is the best!!! She is right in top of things. I give her my business all the time, too. Thanks for sharing your story.

Cheryl

DejaDeb · 04-17-12, 03:15 PM

That's awesome!

Mary is awesome!!

scrappindad · 04-17-12, 03:48 PM

Love Mary!!!

momofcha · 04-17-12, 03:50 PM

Awesome, how do preorders work with her? I'm eyeing that one and the kickbox kettlebell set. One is supposed to come in tomorrow, the other by Friday. Will she hold my entire order until it's all in?

tia

DirtDiva · 04-17-12, 04:01 PM

I've got Kettlebell Kickboxing in my cart at Mary's too

, just waiting to pull the trigger on that one.

upperwside · 04-17-12, 04:46 PM

Quote:

Originally Posted by shammy902

Awesome, how do preorders work with her? I'm eyeing that one and the kickbox kettlebell set. One is supposed to come in tomorrow, the other by Friday. Will she hold my entire order until it's all in?

tia

She ships as they come.. she never seems to hold anything back. I placed an order last week and the video that was in shipped the next day and the other will coe as she gets them... with no extra shipping.

Lucky Star · 04-17-12, 10:20 PM

Quote:

Originally Posted by upperwside

She ships as they come.. she never seems to hold anything back.

I'm probably wrong but I always pictured Mary selling from her house using, for instance, her double-car garage as a warehouse. The DVDs are taking over her home so yeah, she's got to get orders out ASAP!

Usia · 04-17-12, 10:42 PM

Quote:

Originally Posted by Lucky Star

I'm probably wrong but I always pictured Mary selling from her house using, for instance, her double-car garage as a warehouse. The DVDs are taking over her home so yeah, she's got to get orders out ASAP!

That's EXACTLY how I picture Mary's business to be to! She's done such a fantastic job though, that she's probably doing much better, like she deserves. I don't know of better vendor than Mary. Thank you Mary!
Dana

lila_says · 04-17-12, 10:46 PM

Mary really is the greatest. In addition to her great customer service, promotions, & preview clips, & unlike pretty much EVERY OTHER SELLER she doesn't price gouge shipping outside of the U.S. Mary is great!

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04-17-12, 02:37 PM
upperwside Join Date: May 2008 Location: On Canada 💗	Another reason to love Mary at Totalfitnessdvds! I just got an email from Mary about an order i placed last week. I orderd a few dvds and one was Fierce Force.. she said that Anni dropped the price.. and she refunded me the difference! I know i did not get it yet.. but still that is great customer service! I only order from her.. unless i cannot get it from her. I will even email her to see if she will be getting something i have seen someplace else and wait till/when/if she gets it.. and order it from her!

04-17-12, 02:40 PM
momof10 Join Date: May 2007 Location: Michigan	Mary is the best!!! She is right in top of things. I give her my business all the time, too. Thanks for sharing your story. Cheryl

04-17-12, 03:15 PM
DejaDeb Join Date: Dec 2002 Location: Sweet Home Alabama	That's awesome! Mary is awesome!! __________________ Debbie Don't wish for it. Work for it.

04-17-12, 03:48 PM
scrappindad VF Supporter Join Date: Jun 2003 Location: Kansas	Love Mary!!!

04-17-12, 03:50 PM
momofcha Join Date: Nov 2001 Location: Illinois	Awesome, how do preorders work with her? I'm eyeing that one and the kickbox kettlebell set. One is supposed to come in tomorrow, the other by Friday. Will she hold my entire order until it's all in? tia __________________ Sue "I'm just one workout away from a good mood." ~ Valerie Waters

04-17-12, 04:01 PM
DirtDiva Join Date: Jun 2008 Location: Land of Lakes	I've got Kettlebell Kickboxing in my cart at Mary's too , just waiting to pull the trigger on that one.

04-17-12, 10:46 PM
lila_says Registered User Join Date: Sep 2011 Location: Canada	Mary really is the greatest. In addition to her great customer service, promotions, & preview clips, & unlike pretty much EVERY OTHER SELLER she doesn't price gouge shipping outside of the U.S. Mary is great!