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Old 01-11-10, 07:45 PM  
Usia
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Join Date: Feb 2008
Thank YOU Mary from Total Fitness!!!!

Another "Thank You" to Mary from Total Fitness. I recently experienced problems with some of my newer dvds "freezing" on my tv/dvd combo player in my workout room. For me, this constitues an emergency!

Since one of the dvds was fine 2 days prior, and only started "freezing" yesterday, I went out on a limb and thought I'll ask Mary for advice. I know she is a vendor and not a dvd player advisor, but I knew she had to have some insite on the subject as to whether it's a defective dvd or a problem with a dvd player.

Within couple of hours, I received an long email from Mary with suggestions about what may help me with this issue. She really did some research on the subject and I am really impressed with her and her loyalty to her customers.
Isn't Mary great?!!?
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Old 01-11-10, 07:58 PM  
purpledragon007
 
Join Date: Apr 2008
Mary is awesome!
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Old 01-11-10, 08:10 PM  
chrisqan
 
Join Date: Jul 2009
Location: UWS, NY
yup, shes the best
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Old 01-11-10, 08:20 PM  
herya
 
Join Date: Oct 2002
Location: Europe
Mary's brilliant. I no longer buy DVDs from Amazon (unless Mary doesn't carry them). Her shipping to Europe, in terms of both speed and fees, is so much better.
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Old 01-11-10, 08:27 PM  
Fitstick
 
Join Date: Nov 2003
Location: CA
I agree, Mary is top notch!

Any advice you can give me on the freezing issues? I've got some issues with my Shaun T Rockin Body DVDs...
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Old 01-11-10, 08:58 PM  
suegy3
 
Join Date: Feb 2005
Mary rocks! Her customer service is #1... I've never experienced cs like that before. She really goes above and beyond to accomadate her customers. So rare these days...
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Old 01-11-10, 09:02 PM  
StephE
 
Join Date: Nov 2007
Location: Southern girl here...
Mary is WONDERFUL!!! I'll sing praises for the way she does business, that's for sure! There's no one out there that I know of that provides the quality of service she does! She's the absolute BEST!
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Old 01-12-10, 08:29 AM  
dixie
 
Join Date: Feb 2003
Location: prince edward island, canada
I always shop from MAry, she is terrific!
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Old 01-12-10, 09:11 AM  
SeptemberGirl
 
Join Date: Mar 2002
Location: Richmond, VA
Another fan of Mary's here! I placed a lunchtime order on Friday the 8th and my dvds were waiting at my doorstep on Monday the 11th when I got home from work---that was super fast considering it was a weekend. Plus, her prices are very good!
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