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03-09-09, 07:33 PM
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VF Supporter
Join Date: Feb 2008
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Another kudos for Mary/TotalFitnessDVDs!
I got a great customer service from Mary at TotalFitnessDVDs today! I know it's been said here before, but I am really impressed with her customer service in the world where those skills are virtually non-existent....and I'm not even talking about her lightning-fast shipping.
I've placed an order with her this morning, and even though I put the code of 10off, I forgot to apply it. After the order was final, I've sent Mary a msg asking if she would honor the 10off anyway, and within an hour I had an answer that of course she would. I have now received an emial that she has in fact applied credit to my card....no prompting, asking etc. How great is that? Wow! She really has my business now, especially that she's the BeachBody coach.....hmmm....I don't have Chalene Extreme.... 
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03-09-09, 07:35 PM
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Join Date: Sep 2006
Location: Chicago suburb, IL
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Mary totally rocks!
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Kate |
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03-09-09, 07:48 PM
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Join Date: Aug 2005
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totalfitnessdvds is my favorite site to order from
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03-09-09, 08:47 PM
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Join Date: Mar 2006
Location: Oregon
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Yep,Mary is the BEST
 incredible,fantastic, super sweet person!!! WE LOVE YOU,MARY Judy
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03-10-09, 07:05 AM
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VF Supporter
Join Date: Mar 2004
Location: SE Wisconsin
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Mary and TFD is the best! If I am looking for something I always check TFD first.
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Marie 2010 goal - 300 workout sessions 304/300 2009 - 312/300  "Those who remove mountains begin by carrying away small stones." - Chinese Proverb "Getting up in the morning is a case of mind over mattress." Ziggy |
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