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Old 01-15-19, 10:39 AM  
Vintage VFer
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Quote:
Originally Posted by Jules View Post
Some other folks are having problems with that particular disc. There is a thread about it on the Cathe forum. They are blaming it on certain DVD players.

https://cathe.com/forum/threads/stac...quirky.311497/
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Originally Posted by athompson10 View Post
Yeah, we've heard that song before from SNM....
...
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Originally Posted by marki64 View Post
Here we go. I thought the dvd player excuse was old news. Really!? SNM still playing that game. Jeez.
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Originally Posted by Rhonda View Post
...
Cathe's group says they have seven DVD players and have tested that DVD on all and it plays fine so then it must be the DVD players we have at home and the firmware isn't recognizing the chapters or something like that.
Talk about deju vu!!! That excuse was lame when they first tried it years ago. Does Chris still work in SNM customer service? 🙄
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Old 01-15-19, 11:46 AM  
bubbles76
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Originally Posted by sherry7899 View Post
Bubbles, do you know which Sony blu ray you have? Thanks!
I'll check when I get home.

ETA: Not at home, but just remembered I had posted previously about which Sony I bought. It's a Sony BDP-S6500.
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Old 01-15-19, 01:15 PM  
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I'll check when I get home.

ETA: Not at home, but just remembered I had posted previously about which Sony I bought. It's a Sony BDP-S6500.
Thanks! I will check ours tonight.
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Old 01-15-19, 01:58 PM  
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Originally Posted by sherry7899 View Post
Thanks! I will check ours tonight.
Ours is bdp s480
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Old 01-15-19, 04:13 PM  
Joni O
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They’re replacing my friend’s DVD, but I wonder if the problem will be the same on her player.
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Old 01-15-19, 04:45 PM  
Sara1000
 
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They’re replacing my friend’s DVD, but I wonder if the problem will be the same on her player.
Please let us know!

Oh, I see they're going to send me one also - they will also send a return envelope so I can return the other one. They said if the problem is my player the new one won't work either. I suspect that's what will happen
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Old 01-15-19, 05:11 PM  
sherry7899
 
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Please let us know!

Oh, I see they're going to send me one also - they will also send a return envelope so I can return the other one. They said if the problem is my player the new one won't work either. I suspect that's what will happen
Sara, please update when you receive it. I hope it works. I will test mine if it ever gets here.
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Old 01-16-19, 08:21 AM  
Rhonda
 
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Luckily mine worked. I put it in and hit play and it started from the beginning. I haven't looked at any of the premixes.
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Old 01-22-19, 08:02 PM  
Sara1000
 
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UPDATE: They sent me another disc but it has exactly the same problems (as expected).
That's OK - I can get what I want from the Premixes. They sent a shipping label to attach to the envelope so I can return the disc. I will keep the original so I don't have to check all the premixes to be sure they work on the new one.
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Old 01-23-19, 06:15 AM  
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Originally Posted by Sara1000 View Post
UPDATE: They sent me another disc but it has exactly the same problems (as expected).
That's OK - I can get what I want from the Premixes. They sent a shipping label to attach to the envelope so I can return the disc. I will keep the original so I don't have to check all the premixes to be sure they work on the new one.
That’s disappointing. When it happened to me, the replacement dvd worked.
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