Video Fitness Forum  

Go Back   Video Fitness Forum > Video Fitness Reader Forum > General Discussion

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 07-17-17, 05:19 PM  
Join Date: Nov 2001
Cathe Advanced Barre Downloads - Looking for some tech help


Needing some tech help here. I bought (in the pre-sale) Cathe's Advanced Barre Series downloads. I have been traveling and I usually wait a couple of days to download to avoid the rush... so I put them in my cart and attempted to download them several days ago (per procedures they suggest). The files download but I get a warning message that the files do not work. (MP4... and I use windows media player on a PC).

SO, I contact Cathe's customer service and they send me new links. Nothing works. I try again only this time - because I was traveling for work again - the links expired. I contacted them again for new links. New links arrived today and I tried to download AGAIN and nothing works. Same situation. Same error message. I have never had this problem before.

Did anyone run into this issue? The error message I am getting says:

"Windows Media Player cannot play the file. The player might not support the file type or might not support the codec that was used to compress the file."

Thanks in advance for your help!
"A healthier future is every tiny step we take, or every little rep, that ultimately leads us to our goal." Arnold Schwarzenegger

STS Graduate
MET-Rx 180 Graduate
Gibbee is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 08:50 AM.

Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
© 2009 Video Fitness