XTrain question, please help!
 

Hi, I finally broke down and ordered XTrain from Cathe, one disc arrived loose into the case and got scratched, I previewed it and skipped so I contact them about that, and they will be sending a new copy, which is great!

The question is... I've finally got the time to preview the rest of the set, I've previewed 7 discs (apart of the one that got scratched in transit), and three of them got pixelated at some point and one have a little glitch, the discs are: Disc 2, both core workouts get pixelated; Disc 7, gets pixelated during the step portion of the workout; and Disc 8, gets pixelated and have a glitch during the conditioning workout; none of them stopped working, and I've wiped them clean with a lint free cloth, but, they still did the same thing, I'm concerned about it, is it normal? Do you have the same issue with your set? Should I contact them again about that? Also, is the image a bit blurry? I know it was released some years back, but still thought to ask.

Thanks for your replies in advanced. I did like the look of the workouts I've previewed, I also like the book that came with it, and wish Cathe would make fitness guides for each set instead of PDFs, I still have Tabatacize left to preview.

Also, for those of you in Canada, do you always get extra charges when ordering directly from Cathe? When Pre-Ordering? Just curious, this is the first time I order directly from her and the first time I get charged for DVDs, thanks.

I'm sorry to hear of the problems you're having with XTrain, Sugar. I ordered this set when it was on pre-sale, and I didn't have any issues with any of the discs. There was no pixelation nor were any of the images blurry. I know there have been problems with some of her discs, but I don't remember this set being one of them.

Hi Char, thanks so much for letting me know.

Sorry you are going through this. My response is just like CharM's - ordered during presale, no issues.

No problems with mine either. Definitely contact them again. What a pain! Good for you for checking...I am usually kinda slack with that until I get around to doing them.

I am sorry to hear you are having a problem with x-train bundle. I have not experienced any glitch at all with the full set. I pre-ordered.

My piece of advise is to fully preview each dvd before getting in touch with customer service. I have only had 2 discs with glitches and I have been pre-ordering since LIS. I had replacement sent to me all the way to Europe within reasonable timescale.:)ATB

My set is fine, no issues.

Thank you all for your replies, I appreciate it. I'll check all of my discs to make sure, I also will check in my other DVD player.

I was going to suggest that as well. One of my Jessica Smith dvds sometimes acts weird on one player, but not the other. Also, it looks blurred on my living room tv but not my workout room tv, so I'm guessing it's the tv settings.

Thanks Char, I'll do that.