01-17-20, 04:09 PM | |
Join Date: May 2004
Location: Modify City, State of Fierce
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The history of my DVD purchases were positive overall. However, the last 3 purchases I have made the DVD skipped, another just didn't play and a set that were unopened had cases that were crushed. So far, those DVDs are working fine. (They came in a pristine mailer so I know they didn't happen in shipping.)
The DVD that didn't work in any player the seller gave me a full refund. The other two I just didn't even bother to leave any feedback because the DVDs work so didn't want the drama. I won't buy any more clothing because there doesn't seem to be any full disclosure/honesty of item condition. Gently used should not include poorly repaired items, etc. I've decided thrift shopping is so much more enjoyable
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Don't just work hard, work smart....Pat Head Summitt Never give up on your body!-- Miranda Esmonde-White Word/Guiding Principle for 2024: Embrace: embrace my faith, my family, my friends, myself, the process, the progress, the hard work, the strength program I choose, the recovery methods and rest I need, my life, the good times, and the memories of good people. |
01-17-20, 05:01 PM | |
Join Date: Apr 2006
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Sadly, there are bad apples on both sides - bad sellers and also bad buyers. A couple of years ago my son sold a piece of video equipment on ebay. The buyer claimed it arrived broken and unworking. When the buyer sent back the item, it wasn't even the piece of equipment my son sold him - it had an entirely different serial number. Ebay and Paypal deducted the money from my son's account anyway and refunded the seller. I'm not sure how some people look at themselves in the mirror every day. It's just shameful
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01-17-20, 06:34 PM | |
VF Supporter
Join Date: Feb 2013
Location: Illinois
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I buy and sell on ebay and have had 99.9% good experiences with both.
However, there are some bad apples (both buyers and sellers). The good news is, as a buyer, ebay will bend over backwards for a buyer to the point where sellers are at a pretty big disadvantage because ebay almost always seems to side with the buyer. You can claim almost anything or raise enough ruckus and get your money refunded it seems, often without even having to return the item. It's a bit more difficult on the selling side of things if you sell to a bad apple because ebay does not usually have your back though I had my one and only dispute closed in my favor. I think I've only ever had 2 bad apple customers in 8 years of infrequent selling. One I came out even on because I got my money back via USPS because the package was insured. So I just had to deal with a bit of back and forth with the buyer who was mostly reasonable. With the other bad apple buyer, the dispute was settled in my favor and that guy was a piece of work. I think ebay may have refunded him in the end (like I said, they'll refund almost anyone, especially if it's a small ticket item like it was in my case) but it didn't come out of my pocket and I don't care if it counted as a strike against me by merely having the case opened because I sell so little (I just sell my own personal possessions/crap around the house). But, all in all, considering the amount of fraud buyers could have carried out against me as a seller over the years, most ebay buyers are honest. For instance, I sold 2 bottles of a very discontinued Aveda leave-in hair conditioner to 2 different buyers. I sold each bottle (not even a 2-liter size) for close to $200 each I think. It was crazy the price they were selling for. Those people could have easily claimed I sent them bad product or fake product (because there's no way for me to prove what's inside the bottle) and got refunded by ebay most likely (if they felt like being dishonest) but both were happy/honest customers. |
01-17-20, 06:59 PM | ||
Join Date: Jun 2003
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Quote:
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"Say you are tired and you will be. Believe you are strong and you are." (Sean O'Malley) The cat in my avatar is my sweetheart named Bonkers |
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01-17-20, 08:28 PM | |
VF Supporter
Join Date: Nov 2001
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I agree that both sellers and buyers can be bad apples. DH sold a speaker on Ebay, in perfect condition. Two weeks later, the buyer claimed it didn't work. What had happened was that the buyer broke it. Ebay did help DH with the problem, although he had to get it repaired. Ebay seems to be more helpful if you call and speak to someone.
LAC and Sherry, it is unbelievable that those buyers returned a different item! It is hard to understand how dishonest people behave. When it comes to shopping, especially online, I make an effort to only purchase from reputable sellers that have excellent return policies. I try to buy using Prime on Amazon, because customer service is better for Prime purchases. |
01-18-20, 06:50 AM | |
Join Date: Jun 2004
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I'm sorry you've had this bad experience, Abby! A little shelf wear and tear is one thing, but deceiving a buyer is so unethical. I still have good experiences with eBay. Like you, I also check eBay for hair products and other stuff too. One thing I absolutely HATE about eBay though is that if I am looking for a product that has been discontinued, it seems that eBay sellers will snatch up whatever is left of said product and then sell it at exorbitant prices. They can keep those products!
It's good that you opened a claim, but be aware that Paypal might also only issue a partial refund, but at least it will be a strike against the seller.
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Helen K |
01-21-20, 06:05 PM | |
Join Date: Jun 2008
Location: Land of Lakes
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I've never sold anything, but I have bought plenty, including an expensive original piece of art this week. I buy mostly bike-related gear and art, but have also bought "new with tags" clothing like Krimson Klover, Title Nine, etc. I bought a wool vest, and got something that was such a joke, I just stared at it when I pulled it out of the package. What??? Ebay was very quick and the seller refunded me. So out of 172, I got one bad seller, and those odds are pretty good to me.
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