Someone tried to log onto my Fitbit account

Pat58 · 02-26-19, 08:50 AM

Huh? My Fitbit was locked the other day, and the email said someone else had tried to log into it.

I was at a yoga open house and it was crowded. I took my Fitbit off and stowed it outside a room where I went into to get an energy therapy. I wonder if it searched for another Fitbit when it was off my wrist and another person's bluetooth responded? I don't seem to have been hacked in any way.

Pat58 · 02-27-19, 09:21 AM

Nobody?

Vantreesta · 02-27-19, 10:52 AM

I've never had this happen but I think they are supposed to only sync with phones they are paired with. However, my new phone will pair with my Charge 2 but not with my Flex, and it still syncs with my Flex, so maybe it could have happened with yours. I sometimes wish Fitbits had power buttons like my Garmin Vivoactive. I only use the Garmin for outdoor workouts like running and hiking that I want the GPS for so I always turn it off when not in daily use.

Kathy G · 02-27-19, 11:00 AM

Wow! I have a Fitbit Alta HR that I've had for a couple of years. I only sync it to my iPad at home (I only have a Tracfone so I didn't bother with the app for a phone). So far it seems to only have paired with my iPad.

That's really strange though. I wonder if the other account it was trying to pair with is similar in some respect. I remember using my auto key fob to open what I thought was my car door. It worked but when I was going to get into the car, I saw all these stuffed animals on the back windshield ledge. I thought what the heck, then I realized it wasn't my car!!!

I closed and locked the door real fast! I guess it was because it was the same model car with the same code!

Kathy

Vantreesta · 02-27-19, 11:51 AM

Kathy, that's what scares me about key fobs! Not everyone is as honest as you!

I know my Flex used to sync with my boss's computer dongle at work, but I thought phones were supposed to be paired. I haven't bothered investigating since my Flex syncs with my phone even though it isn't paired.

Pat58 · 02-27-19, 12:39 PM

I swear - when this Alta conks out, I'm done with Fitbits. Wearing it all the time is getting to be a major drag and I'm not some major athlete in the first place.

Thanks for responding!

Vantreesta · 02-27-19, 01:20 PM

I don't think I could ever break up with some type of step counter. I've been wearing a pedometer for close to 20 years! I still wear one even though I have Fitbits bc I still believe it is more accurate. And I have tracked my dog walks and written down the steps every night all this time. Obsess much??

mamaste · 02-27-19, 01:39 PM

People steal accounts looking for new Fitbits that can be replaced. They submit a damage claim and Fitbit will send a new one. Fitbit has some security measures to help prevent false replacements, but nothing will stop crooks 100%.

Pat58 · 02-27-19, 03:33 PM

Quote:

Originally Posted by mamaste

People steal accounts looking for new Fitbits that can be replaced. They submit a damage claim and Fitbit will send a new one. Fitbit has some security measures to help prevent false replacements, but nothing will stop crooks 100%.

Whoa! Thank you for that!

sherry7899 · 02-27-19, 03:39 PM

Quote:

Originally Posted by mamaste

People steal accounts looking for new Fitbits that can be replaced. They submit a damage claim and Fitbit will send a new one. Fitbit has some security measures to help prevent false replacements, but nothing will stop crooks 100%.

I had no idea this happens! How horrible.

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02-26-19, 08:50 AM
Pat58 VF Supporter Join Date: May 2002 Location: Connecticut	Someone tried to log onto my Fitbit account Huh? My Fitbit was locked the other day, and the email said someone else had tried to log into it. I was at a yoga open house and it was crowded. I took my Fitbit off and stowed it outside a room where I went into to get an energy therapy. I wonder if it searched for another Fitbit when it was off my wrist and another person's bluetooth responded? I don't seem to have been hacked in any way.

02-27-19, 09:21 AM
Pat58 VF Supporter Join Date: May 2002 Location: Connecticut	Nobody?

02-27-19, 10:52 AM
Vantreesta Join Date: Mar 2014 Location: Snowman Land :)	I've never had this happen but I think they are supposed to only sync with phones they are paired with. However, my new phone will pair with my Charge 2 but not with my Flex, and it still syncs with my Flex, so maybe it could have happened with yours. I sometimes wish Fitbits had power buttons like my Garmin Vivoactive. I only use the Garmin for outdoor workouts like running and hiking that I want the GPS for so I always turn it off when not in daily use. __________________ "No matter how slow you go, you are still lapping everybody on the couch." "God, please help me to be the person my dog thinks I am." "You can't run from your problems. But you'll both feel a little lighter when you get back." ~New Balance shoe ad You don't have to be fast, just keep moving forward. Note to self: You don't get to complain about things you won't work to change! Word for 2024: Accomplished; Word for 2023: Grounded; Word for 2022: Consistency; Word for 2021: Mindfulness

02-27-19, 11:00 AM
Kathy G VF Supporter Join Date: Nov 2001 Location: USA	Wow! I have a Fitbit Alta HR that I've had for a couple of years. I only sync it to my iPad at home (I only have a Tracfone so I didn't bother with the app for a phone). So far it seems to only have paired with my iPad. That's really strange though. I wonder if the other account it was trying to pair with is similar in some respect. I remember using my auto key fob to open what I thought was my car door. It worked but when I was going to get into the car, I saw all these stuffed animals on the back windshield ledge. I thought what the heck, then I realized it wasn't my car!!! I closed and locked the door real fast! I guess it was because it was the same model car with the same code! Kathy __________________ Completed Races: (4) 50 milers (2) 42 milers (1) 50k (10) Marathons (2) 20 milers (3) 25k’s (16) Half Marathons (1) 20k (6) 10 milers (1) 15k

02-27-19, 11:51 AM
Vantreesta Join Date: Mar 2014 Location: Snowman Land :)	Kathy, that's what scares me about key fobs! Not everyone is as honest as you! I know my Flex used to sync with my boss's computer dongle at work, but I thought phones were supposed to be paired. I haven't bothered investigating since my Flex syncs with my phone even though it isn't paired. __________________ "No matter how slow you go, you are still lapping everybody on the couch." "God, please help me to be the person my dog thinks I am." "You can't run from your problems. But you'll both feel a little lighter when you get back." ~New Balance shoe ad You don't have to be fast, just keep moving forward. Note to self: You don't get to complain about things you won't work to change! Word for 2024: Accomplished; Word for 2023: Grounded; Word for 2022: Consistency; Word for 2021: Mindfulness

02-27-19, 12:39 PM
Pat58 VF Supporter Join Date: May 2002 Location: Connecticut	I swear - when this Alta conks out, I'm done with Fitbits. Wearing it all the time is getting to be a major drag and I'm not some major athlete in the first place. Thanks for responding!

02-27-19, 01:20 PM
Vantreesta Join Date: Mar 2014 Location: Snowman Land :)	I don't think I could ever break up with some type of step counter. I've been wearing a pedometer for close to 20 years! I still wear one even though I have Fitbits bc I still believe it is more accurate. And I have tracked my dog walks and written down the steps every night all this time. Obsess much?? __________________ "No matter how slow you go, you are still lapping everybody on the couch." "God, please help me to be the person my dog thinks I am." "You can't run from your problems. But you'll both feel a little lighter when you get back." ~New Balance shoe ad You don't have to be fast, just keep moving forward. Note to self: You don't get to complain about things you won't work to change! Word for 2024: Accomplished; Word for 2023: Grounded; Word for 2022: Consistency; Word for 2021: Mindfulness

02-27-19, 01:39 PM
mamaste Join Date: May 2008	People steal accounts looking for new Fitbits that can be replaced. They submit a damage claim and Fitbit will send a new one. Fitbit has some security measures to help prevent false replacements, but nothing will stop crooks 100%. __________________ Life is not about who you once were. It is about who you are right now and the person you have the potential to become.