07-03-17, 10:49 AM | |
Join Date: May 2006
Location: Tennessee
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I had a similar experience with myyogaworks this past week. My subscription was due to expire 06/30/2017. I had decided to cancel but travel and work delayed my canceling until 06/29/2017 (the only way to cancel is via their site). Their terms state you may cancel as long as you do so before the scheduled expiration date. My card has been charged and they are refusing to refund stating online subscriptions are non-refundable. If they do not issue the refund, I will dispute the charge via my bank but I have to wait 15 days to give the merchant an opportunity to issue a refund.
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"Saving just one pet won't change the world, but it surely will change the world for that one pet" Author Unknown |
07-03-17, 11:24 AM | ||
Join Date: Feb 2005
Location: Georgia
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Cheri |
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07-11-17, 05:20 PM | |
Join Date: May 2006
Location: Tennessee
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Quick update, the billing policy on myyogaworks site states you may cancel at anytime prior to the next renewal date. My subscription was set to expire 06/30/17 and I cancelled on 06/29/17. Just one day but technically still meets their published billing renewal policy.
Anyway, they did refund the $150 when I brought this to their attention.
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"Saving just one pet won't change the world, but it surely will change the world for that one pet" Author Unknown |
07-11-17, 08:34 PM | ||
VF Supporter
Join Date: Dec 2006
Location: TX Panhandle
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Carol |
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07-11-17, 09:43 PM | |
Join Date: Jan 2003
Location: Western North Carolina
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I have never had recurring payments on a card go through when my card has changed without me entering it. Someone I know recently changed their card due to fraud and forgot their BCBS health insurance was on the card and without communication or further notice, BCBS cancelled their policy. How would they get the new number? I think that is strange.
Sounds like Barre3 doesn't have great customer service either way. |
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