Ordering directly from RaviAna
Hello,
Has anyone else here had issues ordering directly from their site? I placed an order on 8/19 and never received a shipping notice. On Monday, I contacted them to let them know I have not received my order and to either let me know when they will send it, or to forward me a shipping notice. I received no response, other than a bulk email saying that the pre-order DVD was coming soon, or something to that effect, but that's not what I ordered. I then opened a dispute with PayPal. That prompted an email from someone named Eric saying that I should close the dispute and tell PayPal I would be receiving the DVD. Why would I do that when I still have no idea where it is, or when/if it was shipped? I thought that was very strange and unprofessional. They have yet to respond to my request for a shipping notice or a status update.
Has anyone else had problems with ordering directly from them?
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