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Old 11-26-13, 12:33 PM  
MelissaR
 
Join Date: Apr 2008
Location: PA
WARNING: Virtual Skogg Trial Automatically Renews

If, after trying Virtual Skogg for the $1 trial, anyone does NOT want to continue the subscription, be sure to CANCEL the subscription BEFORE the renewal. I guess this was clearly explained when signing up for the trial, but I must have missed that (always in a hurry) & today I got an email notification that my credit card was charged for $19.95 for the next month of Virtual Skogg, which I did NOT want (I only accessed the Virtual Skogg twice during the entire one month trial). Fortunately, I was able to cancel the subscription & get a refund, but it was a bit of a hassle. I just thought I'd bring this to your attention to hopefully save you the same trouble.
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Old 11-26-13, 01:13 PM  
marmact
 
Join Date: Mar 2006
Location: In a plank position
Quote:
Originally Posted by MelissaR View Post
If, after trying Virtual Skogg for the $1 trial, anyone does NOT want to continue the subscription, be sure to CANCEL the subscription BEFORE the renewal. I guess this was clearly explained when signing up for the trial, but I must have missed that (always in a hurry) & today I got an email notification that my credit card was charged for $19.95 for the next month of Virtual Skogg, which I did NOT want (I only accessed the Virtual Skogg twice during the entire one month trial). Fortunately, I was able to cancel the subscription & get a refund, but it was a bit of a hassle. I just thought I'd bring this to your attention to hopefully save you the same trouble.
Yeah, that happened to me, too. I'm pretty sure it says that you're a subscription member during the sign-up process, but I forgot to cancel, too. Sigh. I didn't bother asking for a refund because it was my own fault, but lesson learned!
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Old 11-27-13, 01:20 AM  
suegy3
 
Join Date: Feb 2005
I set a reminder to cancel mine for November 27th since my subscription renews on Nov 28th. But since I saw your email, I went ahead and cancelled it now. I didn't care for it at all. And I'm assuming that others didn't either since there was no buzz about it.
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Old 11-27-13, 09:00 AM  
Leela
VF Supporter
 
Join Date: Nov 2001
Just cancelled

Thanks!!!

I don't know if it was good or not - but I didn't want to pay that much monthly for it
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Old 11-27-13, 04:29 PM  
MamaBecca
 
Join Date: Jun 2011
Location: Central VA
I did the $1 trial and I thought the site looked just amazing. So many workouts to choose from and they worked easily with my Apple TV setup. But I never found myself using them (not sure why), so I cancelled before the price went up to the regular price. Now I know I don't want to subscribe, which helps me because it's always been on my mind to try.
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Old 11-30-13, 08:21 PM  
Pie
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Join Date: Jan 2003
Location: Illinois
Yes, I did the first couple workouts and was sorta excited about them. Then I didn't reach for them anymore because setting up the whole streaming thing was a hassle. I cancelled about a week before it was set to renew. I also deleted my credit card "just in case".....

Well, I received an email at renewal time that "they" were cancelling my subscription because that couldn't authorize my card!!!! I wonder if they would have charged my account if I hadn't deleted it. I would have been livid!!!!
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