05-20-17, 07:11 AM | |
Join Date: Nov 2001
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Pam, Hopefully you will receive your all of your order. I placed my order on May 16. I received a new invoice and a shipping notice on May 18th around 11:00 p.m. There were no emails alerting me that my full order could not be fulfilled. The new invoice did not show I had already paid for 4 dvds and show a refund was owed. It just showed the new amount like nothing had been charged to my card. Fortunately they did not charge my card for that amount. They charged the difference between the invoices which should have been the refund. The revised invoice did not have the refunded amount or amount I had already paid on it.
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05-20-17, 07:30 AM | |
VF Supporter
Join Date: Feb 2008
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I didn't order anything this time, but in the past, I've placed 4 different orders with them and I always had some shipping issues. Lost orders, no email notification, no updated tracking, no replies from CS. Bleh.
I hope everyone who ordered from them gets their DVDs quickly and without too much drama.
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Dana Avatar: Oliver! |
05-20-17, 08:39 AM | |
Join Date: Jan 2009
Location: Colorado mountains, USA
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Tammie--Sorry you are having a lot of hassles with your order. Hopefully it will get resolved quickly. I got a shipping notice last night. I am not getting the Flex Series 30 Minute Burn DVD I ordered. I will check to see if my account was correctly charged.
Their corporate office is in Denver, only about 50 miles from me. So, if they ship from there, I might receive the package quickly.
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Movement should be approached like life - with enthusiasm, joy and gratitude - for movement is life, and life is movement, and we get out of it what we put into it. Ron Fletcher |
05-22-17, 08:04 AM | |
Join Date: Sep 2005
Location: Colorado
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I received mine on Saturday, the two Flex Series that I ordered. I'm in Colorado so not surprising that I got them quickly.
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- Laura "Don't say 'I can't' ... say 'I presently suck at this thing.'" - Matt Meese, BYU Divine Comedy |
05-22-17, 10:40 AM | |
Join Date: Jan 2005
Location: New Orleans metro area
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My local Pure Barre still offers the Platform class. There are only three listed this week that are platform classes. Not sure if that depends upon location?
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Fatkat You have to make a mess, sometimes, to clean it up. DISCLOSURE: I have a professional relationship with a seller or producer of fitness videos or products. For details, please see my profile. |
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favorite pure barre, pure barre, pure barre resistance |
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