Video Fitness Forum  

Go Back   Video Fitness Forum > Video Fitness Reader Forum > General Discussion

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 08-02-19, 10:33 AM  
Scorpio6
 
Join Date: Jul 2009
Location: St. Louis MO
Margaret richard it problems w/ orders

I simply can't buy any more DVDs or digital content from Margaret Richard's Body Electric website until her IT company gets their act together, or she changes companies that service the site.

I have bought a considerable amt of stuff both DVD & digital, and the orders section of my acct is not accurate, it doesn't show all the stuff I've bought, and on top of that, when I click on either "Details" or the order number, just get a PHP Error message and can't access content. I don't have the space to keep downloads all the time on my tablet when I'm not using them, so I have to be able to access them.

Her IT company, Cleeng, has not been helpful, they sent me an email yesterday, 8/1, that since they had not had a response from me they were closing the ticket. That email from them is the first contact I've ever had from them! Pretty deceptive. Problem is not fixed. I sent a direct message to Margaret thru Facebook and told her about it, and that I can't buy anything more until this is fixed or she changes companies. [I just bought a used like new DVD of "Getting Better" from Amazon and had to pay $35 for it plus shipping.]

Just wanted to warn others on VF about this. Good luck.
Scorpio6 is offline   Reply With Quote
 

Tags
bad customer service, margaret richard, poor customer service

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 08:34 AM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
© 2009 Video Fitness