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Old 11-11-14, 06:38 PM  
donnamp
 
Join Date: Nov 2001
Location: Maryland, USA
Yes it would b/c I was prepared to order the deluxe set today for $39.99 but not for $59.99!!!

Donna
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Old 11-11-14, 06:56 PM  
Donna D
 
Join Date: Dec 2008
Location: Western New York
Daniel Plan-In Action will honor the sale price with a refund

They will honor the price and send us a refund!

From: support@danielplan.com [mailto:support@danielplan.com]
Sent: Tuesday, November 11, 2014 6:17 PM
To: Donna
Pricing of your workouts


Hi Donna,

Go ahead and let them know that we can honor the pricing for 1 week – until November 18th, if they will order and then email us with their order number. We will issue refunds for the price difference, ok?

Thank you!
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Old 11-11-14, 07:31 PM  
txhsmom
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Location: TX Panhandle
Quote:
Originally Posted by Donna D View Post
They will honor the price and send us a refund!

From: support@danielplan.com [mailto:support@danielplan.com]
Sent: Tuesday, November 11, 2014 6:17 PM
To: Donna
Pricing of your workouts


Hi Donna,

Go ahead and let them know that we can honor the pricing for 1 week – until November 18th, if they will order and then email us with their order number. We will issue refunds for the price difference, ok?

Thank you!
Oh wow - I wish they would answer my email about whether they will sell the second set of workouts separately. I want them, but not for $59.99.

CArol
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Old 11-11-14, 08:07 PM  
monterey vidiot
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Join Date: Nov 2001
Location: Monterey County, California
Quote:
Originally Posted by monterey vidiot View Post
Me too. I sent them an email asking why the sudden price increase. No reply, yet.
I got the same reply as Donna D did. They said the increase was done by Sony and they're bound by contract to charge the price set by Sony.

I did order, and sent an email with the order # and requested the refund.
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Old 11-11-14, 08:09 PM  
amery
 
Join Date: Dec 2004
Location: Packer Country! Go Pack Go!
Quote:
Originally Posted by txhsmom View Post
Oh wow - I wish they would answer my email about whether they will sell the second set of workouts separately. I want them, but not for $59.99.

CArol
Will they issue the refund for the regular and/or deluxe kit?
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Old 11-11-14, 08:19 PM  
donnamp
 
Join Date: Nov 2001
Location: Maryland, USA
Really, that is awesome! I will order tomorrow - fingers crossed.

Donna
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Old 11-11-14, 08:30 PM  
monterey vidiot
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Join Date: Nov 2001
Location: Monterey County, California
Quote:
Originally Posted by amery View Post
Will they issue the refund for the regular and/or deluxe kit?
Yes, both. From the email I received:

"We will go ahead and honor the previous pricing for you if you will go ahead and place an order by Nov. 17th. If you will do so, please write back with your order number and we will issue you a refund to reflect the previous pricing -- $19.99 for the Value Pack and $39.99 for the Deluxe Pack."

This was from Robin at support@danielplan.com

I see that Donna D's reply has a deadline of Nov.18.
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"It takes work to change the shape of this muscle." Susan Harris in The Firm Vol. 1, talking about the triceps, in 1986
Still working on my triceps after all these years.
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Old 11-11-14, 09:00 PM  
amery
 
Join Date: Dec 2004
Location: Packer Country! Go Pack Go!
Quote:
Originally Posted by monterey vidiot View Post
Yes, both. From the email I received:

"We will go ahead and honor the previous pricing for you if you will go ahead and place an order by Nov. 17th. If you will do so, please write back with your order number and we will issue you a refund to reflect the previous pricing -- $19.99 for the Value Pack and $39.99 for the Deluxe Pack."

This was from Robin at support@danielplan.com

I see that Donna D's reply has a deadline of Nov.18.
Thanks! I will go ahead and order!
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Old 11-11-14, 09:12 PM  
Donna D
 
Join Date: Dec 2008
Location: Western New York
Quote:
Originally Posted by amery View Post
Will they issue the refund for the regular and/or deluxe kit?
Both

From: support@danielplan.com [mailto:support@danielplan.com]
Sent: Tuesday, November 11, 2014 6:04 PM
To: Donna
Subject: RE: Pricing of your workouts

Hi Donna,

I’m sorry about the price increases! Sony, who published these DVDs, raised their prices and we have a contractual obligation to sell ours at the same prices that they have set.

We will go ahead and honor the previous pricing for you if you will go ahead and place an order by Nov. 17th. If you will do so, please write back with your order number and we will issue you a refund to reflect the previous pricing - $19.99 for the Value Pack and $39.99 for the Deluxe Pack.

I’m sorry to have to do it this way, but I’m not able to adjust pricing any other way. I hope you can take advantage of those prices!

Thank you so much for your interest!

Robin
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Old 11-11-14, 10:38 PM  
ddj
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Quote:
Originally Posted by Donna D View Post
They will honor the price and send us a refund!

From: support@danielplan.com [mailto:support@danielplan.com]
Sent: Tuesday, November 11, 2014 6:17 PM
To: Donna
Pricing of your workouts


Hi Donna,

Go ahead and let them know that we can honor the pricing for 1 week – until November 18th, if they will order and then email us with their order number. We will issue refunds for the price difference, ok?

Thank you!
Let them know? Does that mean you mentioned VF?
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