09-06-15, 10:15 AM | ||
VF Supporter
Join Date: Oct 2008
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Quote:
It's okay if I get the items Wednesday since I don't need them right away, but that's not the shipping I chose and I'm just wondering why it went out that way. I've been a Prime member for over a year and this has never happened.
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Jumping for joy is good exercise. |
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09-06-15, 10:37 AM | |
VF Supporter
Join Date: Nov 2001
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I usually have great customer service from Amazon. They are great at replacing lost items and/or processing refunds. The bad part is that they screw up more often than they did in previous years.
The worst time of year now is the holiday season heading into Christmas. Ever since they hooked up with the USPS, more packages are very late, get lost, or are damaged. I loathe getting my mail and seeing one of those brown USPS slips. It is torture to drive all the way to the USPS pick-up center. The woman who works there is a moronic zombie hell demon. I've had my Prime Membership extended over a year with all the screw ups mostly related to the Post Office. Prime membership ain't what it used to be. |
09-06-15, 11:45 AM | |
VF Supporter
Join Date: Jul 2008
Location: New Jersey
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The women who work in our post office are the same. I HATE going there. They used to have an Automated Postal Center machine in the lobby which I loved because I could avoid the sourpusses at the counter most of the time. When I walked in and the APC was gone I nearly cried.
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09-06-15, 11:55 AM | ||
Join Date: May 2006
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Quote:
Amazon has been such a convenience and it has provided access to affordable books, allowed for easy holiday shopping etc. But it has also been skilled at separating me from my money. And I do worry about local book stores (which I still support) and what will happen to Amazon prices/service as the competition continues to evaporate. In addition, if that article is a true indication of the Amazon business environment, I have no interest in supporting it. Save money, support local business, encourage humane behavior----sounds pretty good to me. Less stuff is more better any way I did just fine before Amazon came along......
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Taiga |
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09-06-15, 12:33 PM | |
VF Supporter
Join Date: Oct 2008
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Yes, but they've spoiled us, haven't they? Cheaper prices, Prime shipping. And there are fewer competitive businesses. Like lreidgreen, I always enjoyed book stores. (And may I just say, I'm jealous she got to go to Scotland. ) I loved Borders and hated when it closed. That's actually when I began shopping more at Amazon.
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Jumping for joy is good exercise. |
09-06-15, 12:47 PM | |
Join Date: May 2013
Location: Washington State
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My Amazon experiences have been plummeting recently. I am about to put them right next to the ranks of Comcast, in my opinion. It is very frustrating. I had a similar experience calling about my Amazon Prime credit card. My question/concern was not being understood. I do not care where in the world someone is when they answer my telephone call but I do expect to be able to converse in the primary language of the country where I am doing business. It is extremely frustrating.
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♥ Candice ♥ |
09-06-15, 02:27 PM | |
VF Supporter
Join Date: Nov 2001
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Sorry to hear about all the problems with Amazon Prime. I've never had a problem with shipping. Everything arrive in two days, sometimes one. I've noticed that when ordering sometime in late afternoon the arrival date changes from 2 days to 3. They must have a cutoff on ordering that I'm not aware of. Even FedEx SmartPost arrives on time. If they use UPS SmartPost, UPS usually brings it because they go by on the way to the P.O. I've never had a problem with customer service but I always call. Maybe I've been lucky.
I can't imagine anyone's customer service ever being as bad as Comcast. Dh always calls them. He's afraid I'll mouth off and they'll stop providing services.
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Linda Trust no one. - X-Files, and me. Comfort food only provides comfort while it's in your mouth. - Me |
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