05-13-20, 11:15 AM | |
Join Date: Jul 2010
Location: Chicago burb
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It is not just Ebay, unfortunately. I sold a mosaic mirror through Etsy in March. Being a mirror, I wrapped the piece really well in bubble wrap and foam before shipping it out. The buyer contacted me to ask if I shipped the piece damaged. I said, "no" and asked her to send me a photo of the damage. It looked like she pried off a piece of tile from the mosaic and everything else was fine. I understand things can happen in shipping and I'll work with the buyer, but this buyer wanted a FULL refund and she wanted to keep the mirror! Um, it doesn't work that way! I did give her a partial refund, but it is shocking what people will try to get away with!
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Wendy |
05-13-20, 04:12 PM | |
Join Date: Jun 2003
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Julie and Wendy, I am so sorry those things happened to you both.
We sell on Amazon, and some of the customers are utterly ridiculous. We had a customer demand a full refund for an Elvis concert dvd he bought and watched because he said it did not include a particular song he knew Elvis performed. My DH who is an Elvis geek said the guy was right-he did perform it at that show-but it was edited out of the dvd release. There was a song listing included in the description. The dvd was new and sealed and he wanted a full refund. Amazon was on our side on that one. Sherry
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"Say you are tired and you will be. Believe you are strong and you are." (Sean O'Malley) The cat in my avatar is my sweetheart named Bonkers |
05-13-20, 04:30 PM | |
Join Date: Apr 2006
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Juliel, I'm sorry this happened to you. My son has gotten burned a couple of times selling things on ebay too. It stinks.
I've had a really crappy day (actually a whole crappy month so far) and Gams' and Taiga's replies made me snicker a little bit. Thanks, I needed that! |
05-13-20, 04:35 PM | |
Join Date: Aug 2011
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lol @ the compliment. sorry, you've gotta deal with that buyer.
the return policy on sites like ebay and paypal gives scandulous buyers ample opportunity to make out like a bandit. i nervously sold some mint condition dvds about 2 years ago. the buyer never left feedback but i was nervous with the 6 month timeframe to open a complaint for a silly reason and those dvds went for $100+ which i didnt have just sitting around if a complaint came weeks later. i'd sell only on vfroost or directly to a 3rd party like decluttr from now on. the high fees, the bad buyers and buyer favoring return policy solidified my resolve never to sell on ebay, amazon, and similar sites. |
05-14-20, 06:28 AM | |
Join Date: Nov 2001
Location: MI
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I used to sell on eBay a lot but one bad time and I haven't sold since. I sold some Cathe VHS tapes and when the person got them she said they didn't play. They played fine when I had them so how do they not play fine now. She was really not nice. Saying they were broken and such but wouldn't send me pictures. I packaged them really well. That was the last time I sold on eBay.
I have a lot of DVDs and VHS to pass along, and I want to post them here but waiting for the stay at home orders to be lifted so no one has to wait forever to get them. |
05-16-20, 10:33 PM | |
Join Date: May 2004
Location: Modify City, State of Fierce
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I did hop on eBay last month to try to find items not available on Amazon and actually had super smooth transactions after a long hiatus. I have compiled my good seller list but had to branch out and was pleasantly surprised they all went well. I don't do Facebook so it was nice to have that as an option.
I was glad there are some great sellers to be found. Lately, it's been really hard to determine the accuracy of the ratings and reviews for sellers on Amazon and eBay.
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Don't just work hard, work smart....Pat Head Summitt Never give up on your body!-- Miranda Esmonde-White Word/Guiding Principle for 2024: Embrace: embrace my faith, my family, my friends, myself, the process, the progress, the hard work, the strength program I choose, the recovery methods and rest I need, my life, the good times, and the memories of good people. |
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