Yes, I replied back earlier in this thread to try and clarify, but will try again.
"The generic letter, not signed by anyone, implies that recently too many dvds were exchanged and/or returned recently. Only return if defective or damaged.
First of all, I explained that I the few recent returns a few months ago were do to spinal injuries and I could not use them, and were in timeframe, and spoke with Emily regarding this one time. I think the letter is ridiculous and uncalled for.
I just spent $70 for an order last week. Your so welcome, Collage.
Secondly, has anyone ever returned a dvd to Collage because you could not do it, or simply did not like it? Or, only because it was damaged or defective? Hmmm.
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