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Old 08-30-17, 03:32 PM  
Lannette
 
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Join Date: Nov 2001
Location: NH
Thumbs down Knixwear

I just received my first order from this company. Despite many reviews on their site that state that they make exceptions to their no return policy, that they work to help you get the right product and fit - they do not.

The sports bra I purchased was good as sports bras go and fit well, the panties not so much. I ask about returning unworn, unopened, panties still in their unopened cardboard tubes and they won't accept them. I didn't expect them to accept the pair I tried on.

So be aware that the reviews are not accurate anymore. I would hate to see someone else get stuck. This company really doesn't live up to the hype.
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Old 09-03-17, 09:04 AM  
bubbles76
 
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Thanks Lannette! Wow, that's nuts that they won't accept underwear you haven't even tried on. I mean, it's not like you could fake putting them in the tubes, as the tubes are sealed. I have never heard of Knixwear, and it doesn't seem likely that I'll use them now.

It's so bad so many retailers are going online! I still like trying things on for this reason.
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Old 09-03-17, 09:32 AM  
Lannette
 
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Another thing I discovered was that they now only seem to verify positive reviews.

I wrote two reviews. A positive one for the bra I bought. It fit well and is comfortable. I wrote a 2 star review for the underwear because they aren't comfortable. I tried wearing them to work thinking that once I got busy I'd forget all about them. I was aware of how uncomfortable they were all day.

They quickly verified my positive review but still haven't acknowledged my 2 star review. There are some less than glowing reviews on the site but apparently they don't verify anything less than 3 stars.

Live and learn but don't let the next guy get burned.
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Old 09-03-17, 02:57 PM  
bubbles76
 
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Ugh, that is shady! I hate when companies do that. Full transparency please!
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