05-23-20, 12:45 PM | |
Join Date: Nov 2008
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I've never heard of such a thing.
Definitely check to make sure that the bill you got is really from Fedex, not some scam. (That would be my first thought) It was my understanding that such duties are collected at the time of delivery, but then again I've never dealt with Fedex on such a thing, just the USPS.
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Anna |
05-23-20, 12:53 PM | |||
Exchange Moderator
Join Date: Feb 2002
Location: PalmTreeVille
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Quote:
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~jeannine Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important. [walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984 disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile. |
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05-23-20, 01:07 PM | |
Join Date: Sep 2011
Location: Seattle, WA
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Definitely contact Amazon. I'm a long-time customer and former employee, and I've never heard of third party sellers trying to spring "surprise" customs charges on people. Most of Amazon's first-level support workers are based offshore and not knowledgeable about US customs, so request to speak with a manager until you get someone who's based in the US and can resolve this for you.
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05-23-20, 02:13 PM | |
VF Supporter
Join Date: Oct 2001
Location: Twin Cities, MN
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I recently ordered a make-up bag on Amazon. Had no idea it was coming from China. I got it, no additional charges.
Sounds phishy to me. Almost every time I order from Amazon, I get an email saying my account has been frozen and that I need to Click Here to update something in my account. One look at the sender’s email address tells me it didn’t come from Amazon. |
05-23-20, 04:30 PM | |
VF Supporter
Join Date: Oct 2008
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I'm not the only one this has happened to. I checked FlyByte's feedback again and they've had 52% negative feedback in the past month.
I tried to contact Amazon. They aren't taking calls right now, so I initiated a chat. They won't work with me until I contact the seller, so I did. If I don't get a response in 48 hours, then they will talk to me. What I got from FedEx came in the mail. There were several detailed pages about the transaction. I won't do anything until I talk to Amazon. As for a time frame, I got the package around April 9 and didn't receive the letter from FedEx until today. Sherry, there was no paperwork of any kind that came with the package. Just the thermometer in a FedEx envelope.
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Jumping for joy is good exercise. |
05-23-20, 05:17 PM | |
Join Date: Nov 2006
Location: NY
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When the stay-at-home began, I decided to do some heavy cleaning and replace the lining in my kitchen cabinets, which includes under the sink. I found a nice mat made just for that but when I got the shipping notice, it was shipping from China - nowhere did it say that anywhere! I immediately contacted the seller and told them to cancel the order, which they did.
This needs to be addressed with Amazon. On eBay, it is very clearly stated in what country a seller is located. Amazon should have the same transparency. Diane
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"When ignorance screams, intelligence moves on.” ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Never have I been a blue calm sea I have always been a storm Fleetwood Mac (Stevie Nicks) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Diane |
Tags |
amazon, customs and duties fees, international purchases |
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