02-01-10, 06:08 PM | ||
Join Date: Jan 2007
Location: Atlanta, Georgia
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I would follow Ebay's instructions and send it back with delivery confirmation. You need to figure out what YOUR end goal is here. Do you just want to get your money back and be done with it or do you want to start a personal crusade to get him banned from Ebay? In the end, that is Ebay's call. All you can do is report the item as a bootleg which you have already done.
The same thing happened to me with some fake Cathe DVDs and Paypal was no help. They're on the seller's side, not yours. I had to file a dispute with my credit card company to get my money back. Quote:
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Tracey What I want to do doesn't matter. What I actually do does. I want to eat donuts for breakfast every morning but I'm not going to. I may not want to work out today but I'm going to. 2014 Goal- Be consistent! Embrace yoga! |
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02-01-10, 06:11 PM | ||
Join Date: Nov 2001
Location: Asheville, NC
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Quote:
I had a problem back in December. There is a protocol to follow at eBay. Have you gone to your "My eBay" account page? At the very bottom are some highlighted links one of which is a Resolution Center. When you click that you are given some choices and I believe everything takes off from there. Obviously making effort to contact the seller is one of the requirements which you've already done. I can't recall all the details or if there was a time frame requirement. There is procedure on when to contact PayPal. I received all my $ back so I know the protocol works. ps...there wasn't a shipping factor in my problem because the person never shipped it!!!! Sorry this happened to you. Don't beat yourself up.
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KT |
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02-01-10, 06:11 PM | ||
Join Date: Jan 2010
Location: Baxter, MN
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Quote:
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~Tricia~ |
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02-01-10, 06:12 PM | |
Join Date: Feb 2003
Location: Peoria, IL
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(I'm pasting this from another site)
Make sure you follow this exactly : Log in Paypal *Click on the Resolution Center *Click Report a Problem *Click Item Dispute *Follow Paypal's instruction from there. Make sure you raise the dispute to a claim though If that doesn't work, file a chargeback claim with your credit card company or your bank. Here's a link to where I got this info http://reviews.ebay.com/Paypal-scam-...00000006878284
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- Melissa Who is not afraid to use the word CRAP, doesn't *TAKE* Crap, and encourages others to 'Embrace the Belly !' |
02-01-10, 06:17 PM | |
Join Date: Jul 2009
Location: UWS, NY
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im so sorry you have to deal with this! all those new TA dance aerobics dvds on ebay are really suspicious.
i agree with the previous poster- contact paypal (log onto paypal and find their phone #) and your credit card company directly, dont wait for it to be resolved by ebay, which can take a long time. |
02-01-10, 06:17 PM | ||
Join Date: Nov 2001
Location: Asheville, NC
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Quote:
Tricia, I was just ready to add this as well but lissalaurel76 beat me to it! I got lots of good direction & feedback from the eBay community forum
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KT |
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02-01-10, 06:25 PM | |
Join Date: Sep 2009
Location: TarHeel country
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I just wanted to add...
I bought a t-tapp dvd a few months ago on ebay that was fake. I contacted the seller and he didn't even make excuses. Refunded my $$ within minutes of receiving my email. Just asked that I not leave a negative feedback (and then changed his settings to private and kinda disappeared....uh-huh....guilty much?) It happens. It shouldn't...but it does. |
Tags |
ebay, fraud |
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