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Old 01-17-18, 08:59 PM  
Diana3271
 
Join Date: Jul 2004
Location: South Carolina
Thumbs up Great service from Collage Video

I wanted to give a big shout out to Collage Video. I ordered Jari Love Get Ripped 1000 #3 DVD from them. The PO tracking said that they had delivered it to me but they didn't. I filed a complaint with the PO. There is some type of global tracking that the PO can do and definitely tell that it didn't get delivered to my house. It was delivered to a street over. The agent at the PO called me back and said they know the house it was delivered to and the carrier went back to the house but the package was not in the box. (really? did you actually think they would return a package? I would do that but alot people would not. In fact, the carrier always delivers the mail for that house to me. I ALWAYS put the mail back in my box and put the flag back up) Anyways, the PO can't/won't do anything. I called Collage and told them about my situation and they sent me out a replacement DVD. I appreciate what they did for me and their great customer service.
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Diana
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Old 01-17-18, 11:01 PM  
fanofladyvols
 
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Join Date: May 2004
That's awesome!

My orders from collage arrive promptly and without any problems. Thumbs up is my experience with them in 2017. :-)
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