Geez this really stinks! I'm really sorry this happened. This may be about the worst CS situations I have read about, there is no way I would order from them.
Just wanted to provide an update. Body FX refunded me today, minus the 30$ shipping. That's fine for me. It's way better than getting nothing back!
I'm happy that I was refunded. They didn't answer my emails, so I had given up on a refund. But, I was very happy to see it today. Glad this ordeal is over!
Suzie so happy for you! Sorry you had to go through the ordeal in the first place, but glad you were refunded at least most of your money.
__________________ "You humans have the potential to be the most wonderful beings there are - if you can get past all these enormous stupid spots you seem to have in your hearts. It's not your fault. You just don't know how to work your hearts right yet. That's why there are dogs." - Jim Butcher, Zoo Day
I was chewing my nails off waiting for this update. Thank you! So glad you did get your money back, even though without the shipping. How awful, though, that they lost a customer but it ended well for you. Congrats.