10-11-19, 07:42 AM | ||
Join Date: Dec 2008
Location: West of Chicago in the Illinois Corn Belt
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Mary |
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10-11-19, 08:55 AM | |
Join Date: Dec 2003
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I am really frustrated! I reset my password a couple of days ago and logged in. Today I went back in to Essentrics, logged in, got a message that I was logged in, BUT still can't access any content. The button to sign in disappears. I tried the instructions on the site--logging out of Vimeo and logging back in (which I also did two days ago). This time, Vimeo shows that I don't have ANY subscriptions.
Argh! I don't know if any of this even makes sense. But I'm ready to cancel my membership.
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Jen |
10-11-19, 08:59 AM | |
Join Date: Dec 2003
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So, I did hear from customer service--at least they are quick to respond. My billing date has always been on the 10th of the month. They were unable to transfer my billing information over to the new site, so I have to sign up for the free trial and re-enter all of my credit card details.
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Jen |
10-11-19, 09:00 AM | ||
Join Date: Nov 2001
Location: Illinois
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Sue "I'm just one workout away from a good mood." ~ Valerie Waters |
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10-11-19, 09:01 AM | ||
Join Date: Nov 2001
Location: Illinois
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Quote:
__________________
Sue "I'm just one workout away from a good mood." ~ Valerie Waters |
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