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Old 04-12-17, 02:27 PM  
bzar
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Join Date: Feb 2002
Location: PalmTreeVille
Amazon live chat - link

Amazon's option to contact them via live chat:

https://www.amazon.com/gp/help/customer/contact-us

i ordered a number of items on 3/19/17. i rec'd half of the items on 4/1/17. the other half showed as not shipped yet as of today!! these are small items that are in stock - so i couldn't understand what was holding it up.

i checked for "live chat" on their website after signing in, but you just keep going around and around in an endless loop of "click here's".

i ended up googling it (yay Google), and found the exact page to start a chat with them. the rep said something was preventing the shipment and she fixed it right away. and she changed it to 1 day priority (2 days in actuality for Hawaii) to compensate for the delay to boot!
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Miyagi: Wax on, right hand. Wax off, left hand. Wax on, wax off. Breathe in through nose, out the mouth. Wax on, wax off. Don't forget to breathe, very important.
[walks away, still making circular motions with hands] ~ Pat Morita, The Karate Kid, 1984


disclosure: in the years 2002-2004 i had a professional relationship with a distributor of fitness videos; see profile.
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Old 04-16-17, 03:04 PM  
MomOf2Gremlins
 
Join Date: May 2010
Location: PA
I love Amazon's CS via chat! They've always been very helpful and made things right when needed! Glad you got your issue fixed, too!
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Old 04-16-17, 08:08 PM  
BunnyHop
 
Join Date: Nov 2008
Thanks for sharing this link, I'm bookmarking it for future reference.
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