CLX Replacements

ellens2 · 12-30-08, 09:11 PM

Has anyone received their replacement dvd's yet? Were they scratch free? Did they ship UPS express? Supposedly mine have been shipped ups express but they still don't have a tracking number for me.

stephanie_932 · 12-30-08, 10:28 PM

I got a tracking # and they are being shipped 2nd day air (probably because I paid the extra to have them shipped that way the first time). They are scheduled to arrive on Friday, Jan. 2nd. I'll post when I get them!

fagiles · 12-30-08, 11:00 PM

My replacements are 2nd day air as well. however, the shipping process started Dec. 24th and they will just be delivered tomorrow....7 days later because of the holidays. It took that long for UPS Express the first time. I did notice this time they are coming from California. The first shipment was out
of Ohio

ETA: My replacement is now out for delivery today

glogal1 · 12-31-08, 08:07 AM

How do you go about getting the workouts replaced? Mine are scratched too!
TIA!!

take care
Gloria

fagiles · 12-31-08, 08:31 AM

Quote:

Originally Posted by glogal1

How do you go about getting the workouts replaced? Mine are scratched too!
TIA!!

take care
Gloria

I contacted Beachbody customer service but others contacted a Team Beachbody coach if that is how they made the purchase.

superfit41 · 12-31-08, 09:46 AM

I just got my replacements yesterday. Now get this, they sent an entire duplicate order, dvd's, bands, gloves, etc. Everything!

I don't understand why they did this. I am now wondering if they have re-charged me for the order again. I think I am going to call and make sure this did not happen. I only requested the replacement discs. Bty, they are in perfect condition, not scratched or smudged at all!

Sherry

ellens2 · 12-31-08, 10:34 AM

Sherry, what a great bonus! I hope you were not charged.

fagiles · 12-31-08, 10:40 AM

Quote:

Originally Posted by superfit41

I just got my replacements yesterday. Now get this, they sent an entire duplicate order, dvd's, bands, gloves, etc. Everything!

I don't understand why they did this. I am now wondering if they have re-charged me for the order again. I think I am going to call and make sure this did not happen. I only requested the replacement discs. Bty, they are in perfect condition, not scratched or smudged at all!

Sherry

If you ordered the Deluxe, they probably just sent the entire set again. I am guessing you will not be charged. I ordered the basic but sure wouldn't mind if they sent a duplicate like yours

superfit41 · 12-31-08, 11:04 AM

Well, it is great of course, if they did not charge me again!

DH says I should just wait and see what my statement says. I am thinking I will probably call on Mon just to be sure. I did originally order the deluxe set, so maybe that had somthing to do with it.

Sherry

acescholar · 12-31-08, 11:05 AM

Quote:

Originally Posted by superfit41

I just got my replacements yesterday. (snip) Bty, they are in perfect condition, not scratched or smudged at all!

Sherry

Oh, this is good news! I will be ordering soon if more reports of perfect discs come in!

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12-30-08, 09:11 PM
ellens2 Join Date: Oct 2005 Location: Mass.	CLX Replacements Has anyone received their replacement dvd's yet? Were they scratch free? Did they ship UPS express? Supposedly mine have been shipped ups express but they still don't have a tracking number for me. __________________ ~ Ellen Completed P90X, CLX, Body Beast

12-30-08, 10:28 PM
stephanie_932 Join Date: Aug 2004 Location: Pennsylvania	I got a tracking # and they are being shipped 2nd day air (probably because I paid the extra to have them shipped that way the first time). They are scheduled to arrive on Friday, Jan. 2nd. I'll post when I get them! __________________ ~~You can either make excuses or get results, but you can't do both. ~~Tom Venuto

12-30-08, 11:00 PM
fagiles Join Date: Aug 2002 Location: Hampton Roads	My replacements are 2nd day air as well. however, the shipping process started Dec. 24th and they will just be delivered tomorrow....7 days later because of the holidays. It took that long for UPS Express the first time. I did notice this time they are coming from California. The first shipment was out of Ohio ETA: My replacement is now out for delivery today

12-31-08, 08:07 AM
glogal1 Join Date: Dec 2004	Question?? How do you go about getting the workouts replaced? Mine are scratched too! TIA!! take care Gloria

12-31-08, 09:46 AM
superfit41 VF Supporter Join Date: Jan 2005 Location: Texas, and Mississippi	I just got my replacements yesterday. Now get this, they sent an entire duplicate order, dvd's, bands, gloves, etc. Everything! I don't understand why they did this. I am now wondering if they have re-charged me for the order again. I think I am going to call and make sure this did not happen. I only requested the replacement discs. Bty, they are in perfect condition, not scratched or smudged at all! Sherry

12-31-08, 10:34 AM
ellens2 Join Date: Oct 2005 Location: Mass.	Sherry, what a great bonus! I hope you were not charged. __________________ ~ Ellen Completed P90X, CLX, Body Beast

12-31-08, 11:04 AM
superfit41 VF Supporter Join Date: Jan 2005 Location: Texas, and Mississippi	Well, it is great of course, if they did not charge me again! DH says I should just wait and see what my statement says. I am thinking I will probably call on Mon just to be sure. I did originally order the deluxe set, so maybe that had somthing to do with it. Sherry