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08-25-04, 04:45 PM | ||
VF Supporter
Join Date: Nov 2001
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Quote:
There is absolutely NO EXCUSE for a secure website to not function in ALL major browsers. Do you think amazon would still be in business if it's order page wasn't secure in all the browsers??? And, as Margaret has been aware of this problem for some time, there ought to be a notice that your order may not be secure *depending on the browser you use.* I'm sorry, I find this lack of secure protection for customers appalling! EDITED TO ADD: I am a Margaret fan, too. I've been waiting for her to put the Sculptures on DVD for years. But, this history of unaddressed defective ordering and e-mail functions has kept me from pre-ordering.
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08-25-04, 05:05 PM | ||
VF Supporter
Join Date: Nov 2001
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Quote:
This was way after I had e-mailed MR about it. She is well aware of the problem. My original post from 8/2002: http://69.93.245.62/forum/showthread.php?t=14259 Abbe's thread from 6/2003: http://69.93.245.62/forum/showthread.php?t=30649 :rolleyes:
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09-04-04, 07:01 PM | |
VF Supporter
Join Date: Feb 2002
Location: San Diego, CA
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It is possible to be on a "secure" site and still have errors in the sites programming which allow confidential information to be revealed. I think (someone correct me if I'm wrong) that the "secure" bit prevents people from surfing by and collecting your information while you're entering it, or while it's being transmitted to the site.
I ran into a similar problem with the San Diego Opera website, where I ended up seeing someone else's credit card information. I phoned the Opera, insisted on speaking to the web team, described the problem -- they brought the site down immediately, and the problem was fixed within an hour or two. MR needs to take note! There's no excuse for such a thing to exist -- if you can't fix it, you need to shut down internet ordering. Thanks for the heads up! Gwynn F. |
09-04-04, 07:09 PM | ||
VF Supporter
Join Date: Nov 2001
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Quote:
What I find impossibe is that this "error" has been known for years and has not been corrected! Identity theft is a growing epidemic and a breach like this is inexcusable.
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Goal:250 / Done:91 POSTURE CHECK! |
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Tags |
bad customer service, insecure website, margaret richard, poor customer service |
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