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Old 04-08-20, 04:22 PM  
txhsmom
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Join Date: Dec 2006
Location: TX Panhandle
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Originally Posted by Honeydew View Post
BunnyHop, she told me it was shipped, no tracking number but got a shipping notification...she said she was surprised I didn't get it yet when I contacted her about it. Not sure how much longer I should wait? ...should I wait until the weekend?

So if I ask for my money back and let's say she won't..then what is my next step? I"ve only ordered from Etsy once before with no problems.
Where is she shipping from and how far is that from you? Might the post office be able to estimate delivery times?

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Old 04-08-20, 05:13 PM  
wendug
 
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Quote:
Originally Posted by Honeydew View Post
BunnyHop, she told me it was shipped, no tracking number but got a shipping notification...she said she was surprised I didn't get it yet when I contacted her about it. Not sure how much longer I should wait? ...should I wait until the weekend?

So if I ask for my money back and let's say she won't..then what is my next step? I"ve only ordered from Etsy once before with no problems.
Strange that there was no tracking number. I get my postage through Etsy for USPS and when I print the label a message is automatically sent to the buyer with the shipping and tracking info.

But yeah, shipping in general is S-L-O-W, so give it a few days. I'm not knocking postal workers; I know they have had a huge increase in business due to Covid-19. I'm thankful they are still working!
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Old 04-08-20, 06:47 PM  
Honeydew
 
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The package is coming from Washington and I'm in Illinois. I'll wait and see if I get it this weekend, I feel like that will be more than enough time.
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Old 04-09-20, 10:33 AM  
Rivercat
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Originally Posted by wendug View Post
Strange that there was no tracking number. I get my postage through Etsy for USPS and when I print the label a message is automatically sent to the buyer with the shipping and tracking info.
That is very odd. I order often from Etsy and have yet to run into anyone who doesn't use USPS or another service that offers tracking.
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Old 04-09-20, 12:16 PM  
Malia
 
Join Date: Sep 2007
I ordered a personalized dog tag once on Etsy and that didn't have tracking because it was so light weight that she could just mail it in an envelope with a stamp (otherwise to get it with tracking the minimum is over $2.70 for shipping to send it first class parcel). I think it took about 9 days to reach me and that was last year. I wouldn't worry yet.
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Old 04-09-20, 12:48 PM  
BunnyHop
 
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Doesn't Etsy's website give you some advice on when to report?

Check this page, and see what the options are.
https://www.etsy.com/your/purchases?..._user_menu-txs

All mine are currently marked as delivered and I can't remember what it says when an item is in processing or on the way.

If I remember, the software itself won't let you report a problem before a certain date. (Could be wrong, it's been a while since I had any issues)
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Old 04-09-20, 08:06 PM  
bubbles76
 
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Join Date: Feb 2007
Location: New Jersey
If it makes you feel any better I ordered from Mary on 3/31 and my order still hasn't arrived. In fact, last week in general I don't know for sure if my mail carrier came every day. I think the mail is just slow. My brother is also a postal worker, and he says it's very crazy right now.

Of course, that doesn't explain why no tracking number. Was your item very light, like Malia's (lovely name, BTW)?
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Old 04-09-20, 08:17 PM  
sherry7899
 
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Our mail is also very slow. We seem to only be getting junk mail.


I live in Nj and mailed a package by Priority Mail to New York on Monday morning and it has not arrived yet.
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