This is why I buy DVDs.
I am sorry you have had a frustrating experience. I am sorry I can't offer any technical support to you.
And in response to your original question, yes, I have always had the best customer service with Mary at totalfitness and Patagonia.
Those two are my gold stars. ++++
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Don't just work hard, work smart....Pat Head Summitt
Never give up on your body!-- Miranda Esmonde-White
Word/Guiding Principle for 2024: Embrace: embrace my faith, my family, my friends, myself, the process, the progress, the hard work, the strength program I choose, the recovery methods and rest I need, my life, the good times, and the memories of good people.
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