04-01-05, 05:24 AM | |
VF Supporter
Join Date: Jan 2003
Location: Thailand
|
bfj - Thank you very much for the email address.
Dawn - Thank you for the kind words. I don't think it's the DVD-R. The back of the DVD is clear/silver. I think I got a defective one. I've tried on couple dvd players and it won't play except only on an XBox.
__________________
~~ Tanya~~ "For everyone who thought I couldn’t do it. For everyone who thought I shouldn’t do it. For everyone who said, ‘It’s impossible.’ See you at the finish line!." - Christopher Reeve |
04-01-05, 07:55 AM | |
VF Supporter
Join Date: Nov 2001
Location: Denver, Colorado
|
Thanya - my DVD is the same way - it won't play in any of my DVD players except the one on my computer. I just wrote to Mindy and she is very good at responding so I'm sure we'll both have new DVD's soon! What I saw on the computer looks great - can't wait to try it.
__________________
Breast Cancer Survivor "Comfort zones are very often expanded by discomfort." - Mimi Solaire |
04-01-05, 08:10 AM | |
VF Supporter
Join Date: Nov 2001
Location: Virginia
|
Same trouble here
I've tried Cardio Toolbox in 4 different DVD players, incuding my brand new Toshiba. It won't play in any of them. I've e-mailed Mindy as well. Being the amazing person that she is, I'm sure she'll rectify this quickly.
__________________
~~Caroline~~ Card Carrying Member of the Tough Love Club Last is just the slowest WINNER~Hunter Boyd Pain is temporary, quitting lasts forever. Real inspiration comes not from outdoing others, but from outdoing ourselves. The race is not always to the swift, but to those who keep on running. I think that anyone who has ever attempted an endurance event understands that some of your slowest times represent the efforts of which you should be most proud.~Daphne Magnuson |
04-01-05, 08:20 AM | |
VF Supporter
Join Date: Jan 2003
Location: Thailand
|
Karen and Caroline - I've tried on 3 dvd players (sony, toshiba and a cheap one) and they won't play I will have to try on the computer. I know Mindy has great customer service so I'm not worried.
__________________
~~ Tanya~~ "For everyone who thought I couldn’t do it. For everyone who thought I shouldn’t do it. For everyone who said, ‘It’s impossible.’ See you at the finish line!." - Christopher Reeve |
04-01-05, 11:25 AM | |
VF Supporter
Join Date: Nov 2002
Location: Rockland County, NY
|
I've already received a response from Mindy. Evidently there was a problem with the encoding on the DVD's -- they play on a few players and computers but not most. Once the problem is identified by the replicator and fixed, she will be sending out replacements to everyone.
Caryn |
04-01-05, 11:30 AM | |
VF Supporter
Join Date: Nov 2001
Location: Westchester County, New York
|
I already got a reply too
...but I have to say, at risk of just adding sour grapes to the discussion: WHY NO QUALITY CONTROL?? It sounds like a quick look at a dozen or so copies of 2505 or Cardio Toolbox would have quickly shown that there was a problem. It's a little frustrating.
That said, Greg and Mindy are two of the most responsive and decent venders out there. So I will sign off now (patiently ) Elisa S. |
|
|